Cancellation Policy

You may cancel an eligible subscription using the cancellation method made available through your account for the relevant product, or by contacting Apex41 directly.

Cancelling a subscription generally stops future renewal charges. Depending on the product, access to the relevant service may continue until the end of the current billing period. This is subject to any product-specific terms that apply to the subscription.

Where immediate cancellation results in the immediate termination of access, this does not automatically entitle you to a refund for the remainder of the billing period. Refund eligibility is governed by the Refund Policy.

Cancellation and renewal terms for annual plans may differ from monthly plans and will be presented at the time of purchase or renewal for the relevant product.

Enterprise contracts may have separate cancellation provisions, including notice periods and minimum commitment terms, as set out in the applicable enterprise agreement or order form.

Cancelling a subscription is a separate action from deleting your account. Cancelling a subscription stops future billing for that subscription but does not automatically delete your account or associated data. If you wish to delete your account, this must be requested separately.

Apex41 may change pricing for a product or service from time to time. Where reasonably practicable, notice of a material pricing change will be provided before it takes effect for existing subscribers.

Questions about cancellations can be directed to [CANCELLATION CONTACT EMAIL].